Optimized service for customers of the tube industry
On February 23rd the service manager of the Tube Innovation Network met for the second time.
This time the meeting took place in factory of the Berger Gruppe in Wuppertal. Key issue of the meeting were modalities of maintenance, training, consultations via phone or internet and how to realize the highest availability. The aim of this meeting was to guarantee an all-in service to the customer.
Members of the Service Innovation Network are:
- Julius Maschinenbau (Berger Gruppe)
- Dreistern GmbH & Co. KG
- Institut Dr. Foerster GmbH & Co. KG
- RSA cutting systems GmbH
- AICON 3D Systems GmbH
- Scheffer Krantechnik GmbH
- Fehr Lagerlogistik AG
- Chemische Werke Kluthe GmbH
For more information see www.tube-innovation-days.com!