Maintenance and service

Maintenance contracts and additional service features

Maintenance contract (without inspection)

Maintenance contract for machines and plants of customers in Germany

Contract period: 12 months
Settlement of accounts is made plant by plant.

Scope of supply and services:

  • visit on site of a technician for 1½ days during the contract period
  • detailed review of the actual state and recommendation for maintenance by a technician after this visit

 

Service contract

In addition to maintenance contract with additional services features

Additional features of the service contract:

  • 60 min TeamViewer service / month
  • 60 min telephone service / month
  • express shiping of parts without surcharges
  • preferencial use of service/assembly
  • features of the maintenance contract